Recently I had the opportunity to re-read First Break All the Rules by Marcus
Buckingham and Curt Coffman. This is a good book that opens the eyes, minds,
and hearts of its readers as it teaches them how to be more effective managers
and leaders.  The book shares the message
that the most effective managers are successful because they buck many of the common
management traditions and focus almost solely on putting their people first.  I believe the above quote by Peter F. Drucker
really sums up what the book is trying to teach.  Below are in my opinion some of the most valuable
insights from the book for leaders and mangers and they are applicable to all regardless
of industry or leadership position.  
#1 “Managers trump companies”People leave poor management. If a company has a turnover problem, and is losing a lot of talent, it is extremely likely that the number one cause is the management team. It is a misconception to believe people leave their place of business mostly for more money, better benefits, or shorter commutes. The truth is people do not leave companies, they leave people. If you want to keep your best, you don’t need better benefits, more time off, or an increase in pay, rather you simply need better managers. And to retain great managers, you must be a great one yourself.
#2 “The employee is the star and the manager is the agent”
Before completing certain tasks, impressing their boss, finishing reports on time, improving productivity, or reaching certain goals, the best managers put being a catalyst for their team members first and foremost. These leaders focus on developing their people and helping them to discover their strengths and be successful. Great leaders realize it is impossible to force someone to do anything. Instead great managers are experts at helping their people find their own path to success. And this focus on their people leads to excellent results.
#3  “Strong companies
become experts in the destination and give the individual the thrill of the
journey”
Great managers simply create a vision and then allow their
people the freedom to determine how to arrive there.  Rather than define every step, smart
companies describe the targets. 
Micromanaging or over controlling will simply result in unhappy people
and ultimately poor outcomes.  #4 “We all hate to be ignored”
This is a simple fact and for this reason, the best managers spend the most amount of time with their best people. This often seems impossible and very contradictory to how most of us operate but great leaders make a concerted effort to ensure this happens. People naturally crave attention and the more you give it as a leader, the more people will do what it is that is getting your attention. For this reason, focus on your best, spend the most time with them, and then the best is what you will get in return.
#5 “Average thinking actively limits performance”
If you are simply trying to be average or just above average then you are grossly underestimating the ability and desires of your team. Great people don’t want to be average; they want to be the best. As leaders, we should have very high standards and not accept average as satisfactory. By doing this, always upholding high standards, we will attract the best people to us and our organizations and will get the best results in return.
First Break all the Rules is a great book for new or experienced leaders and managers. Applying the ideas taught in its pages will help any leader to be more successful and become a better leader.
To see how I rated this book, click here