“The measure of our success will not be determined by how we act
during the great times in our life but rather by how we think and respond to
the challenges of our most difficult moments.”  Jon
Gordon
I hate it when people complain (though I’m sure I
do my fair share) so I thought I’d enjoy the book The No Complaining Rule by Jon Gordon. Though the substance of the
book was not as full and complete as I had hoped, there were a few concepts
which I enjoyed.  
Number one was the idea of our organizations
(whether our businesses, community, or even our family etc.) being likened to a
tree.  Too often we focus only on the
fruit and we neglect the roots.  The
author points out that the people of an organization are the roots and if we focus
on them first and most often, we will be pleased with the fruits.  Unfortunately the fruit can be so enticing
that it is all we focus on and we often neglect the roots.  And when we neglect the roots, our fruit is
not very good.  I love this idea and
emphasis on focusing on our people in any organization because the people are
really what matter.  When we have great
people who are engaged and excited about what we are doing, good things
happen.  Smart leaders invest their time
and energy in to their people!  Rather
than focusing only on the results, we must focus on those who produce them.  
Number two is the idea that we need to give three
times as much praise as criticism. 
Unfortunately I believe I am bad at this and tend to focus on things
that need to be fixed rather than things that are going right.  I believe however there is power in being
positive and pointing out the good often. 
When we point out the good and focus on it, it tends to grow and the
same can be true of the bad.  In order to
be better leaders and better people, we must strive to focus more on praise.  
Number three is the idea that it is all up to
us.  When we complain and are negative it
is our choice.  No one can force us to
complain or be negative.  The power is
within us to be positive and focus on the good no matter what life may bring
our way.  We can be in the most difficult
of circumstances and maintain a positive attitude or we can be in the best of
circumstances and still choose to complain about something.  The choice is always ours and those who avoid
complaining bring positive energy to themselves and others which helps create
positive results.  
No complaining is hard but worth the effort.  If we could wipe negativity out of our life
and replace it with positive energy, we’d be much happier and successful in
life and become better people and leaders. 
And the same can be said for our organizations.  So, let’s do this, here is to No
Complaining!   
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